Forum Discussion
- maratsadeDistinguished Professor IV
You may want to familiarise yourself with the grievance process by looking at section 5 of the subscriber agreement: https://legal.hughesnet.com/Subs%5CAgree-2-13-23.cfm
Class actions are not allowed under the agreement -- instead, binding arbitration is used. The agreement explains the procedure.
- jlg37fNew Member
Just want to have working internet but am being ignored
- maratsadeDistinguished Professor IV
This is the first time you have posted here. Maybe explain what's going on? The official HughesNet reps on this site may have an answer for you. This is a tech and account support site; it's best used for direct contact with corporate reps. If you only want to vent your frustrations, that's fine, but don't do it here; please go to one of the many complaint sites on the Web.
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