Forum Discussion
I want to cancel my service
HughesNet is like "the Hotel California" without the lovely place. You can cancel but never be able to leave (unless you want to spend a huge sum of money (my termination fee was supposedly $572). No explanation as to what it was made up of (I thought $400 was max) or a copy of the contract or calls. I could call them another 20 times and get the same runaround, I'm sure. I've had HughesNet twice (should have learned the first time), and I have yet to have a good experience ... with anything. Good luck!
The ETF for residential internet subscribers starts at $400 for the first 90 days after activation, then lessens by $15 per month thereafter. For HughesNet Voice, it's $10 times the number of months left of the 24 month commitment.
https://legal.hughesnet.com/SubAgree-03-16-17.cfm
Business subscribers have a different ETF structure.
What is the business exaggerated fee schedule? Even $400 is not reasonable. Who else in the industry can charge that or actually receives that kind of money for someone canceling? If I had had anything better than dial-up speed, I'd still be with HughesNet. It wasn't worth the time, hasstle, phone calls and so forth.
Have you already cancelled your account?
LakinL2 wrote:
I'd still be with HughesNet. It wasn't worth the time, hasstle, phone calls and so forth.
LakinL2 wrote:What is the business exaggerated fee schedule? Even $400 is not reasonable. Who else in the industry can charge that or actually receives that kind of money for someone canceling? If I had had anything better than dial-up speed, I'd still be with HughesNet. It wasn't worth the time, hasstle, phone calls and so forth.
Posting such info only for the purpose of ridicule is pointless.
" Who else in the industry can charge that or actually receives that kind of money for someone canceling? "
Verizon, Mediacom, Frontier......
