Forum Discussion
Need too cancel service
Hello. I’ve been trying too reach customer care since April 4, 2020 in order to cancel my service. I’ve tried calling and tried using the chat line. Both times I had waited over 50 minutes and no resp...
The only way to cancel is by phone.
wgreen0105 wrote:
Hello. I’ve been trying too reach customer care since April 4, 2020 in order to cancel my service. I’ve tried calling and tried using the chat line. Both times I had waited over 50 minutes and no response. Can anyone assist me.
I have been trying to reach customer service all morning to cancel my service and the automated teller hangs up on me because the wait time is 20 minutes. I think that Hughesnet should allow for canceling of service via online tool or email if they are not going to allow us to wait the 20 minutes to talk to someone. I'd wait as long as needed.
