Forum Discussion
Need too cancel service
Hello. I’ve been trying too reach customer care since April 4, 2020 in order to cancel my service. I’ve tried calling and tried using the chat line. Both times I had waited over 50 minutes and no resp...
I HAVE BEEN TRYING TO CANCEL MINE ALSO BUT INSTEAD THEY HAVE CHARGE MY CARD WITHOUT PERMISION
I ALSO HAD TO CANCEL MY CARD BECAUSE OF IT, I WAS TOLD IF I WASENT SATTIFIDED I COULD CANCEL IT WITH NO CHARGE, ALL THEY WANT ME TO DO IS TAKE A **bleep** SURVEY, ITS A RIP OFF
To cancel, you will need to call 866-347-3292. You may have to pay an early termination fee if you're still under contract. See http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm
To avoid equipment charges, you will also need to return the equipment (modem, power pack, and the radio from the dish). You will get a kit to return the equipment when you cancel the account.
