Forum Discussion
New acct issues
I called on 08/15 and spoke to a rep about getting service. Was told the basic plan would work for us. We use internet to watch Netflix, check emails, facebook, online games and pay bills. Rep said w...
Tam-082019 wrote:We have had system 3 days and have used about half our data because we where using just like we did with our other company as discussed with Rep on how we used internet.
This part is strange, as the data should be refilling on a regular basis during your first 20 days of service. I'm not sure of the frequency of the refills, though. Perhaps the reps should look into this, as well, though it's possible that the policy has changed and they don't do this anymore.
