Forum Discussion

Rickytb82's avatar
Rickytb82
New Poster
7 years ago

Phone records

Our 20 GB ran out within 3 days and after finding this out I notified customer service. I was 1 day late for the 30 day satisfaction guarantee, and was told I would have to pay $400. My wife spoke wit...
Early Termination Fee
Rickytb82's avatar
Rickytb82
New Poster
7 years ago
I signed up directly through HughesNet themselves and it is residential. The automatic allotment most certainly did not occur with us!
Damian's avatar
Damian
Moderator
7 years ago

Rickytb82,

 

Thank you for posting and welcome to the community. I am sorry to hear this. I would like to review the recorded conversation for investigation. If you may, please private message me the case number associated.  

 

-Damian 

  • Damian's avatar
    Damian
    Moderator
    7 years ago

    Rickytb82,

     

    We're closing this thread since we never got a reply from you. If you would still like for this issue to be investigated, please private message me the case number associated with the call that took place. 

     

    -Damian