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ARIZONABOB19's avatar
ARIZONABOB19
New Poster
7 years ago

CANCELLATION and required to pay almost $500.00 in fee's for lousy service.....

Cancelled my service with HUGHESNET in June 2018....Sent back the 3 items they wanted back.....Now they say I owe almots 500.00 for cancellation fee's. I am a senior citizen retired VA disabled U.S.N...
Early Termination Fee
  • Liz's avatar
    Liz
    7 years ago

    Hi Bob,

     

    Thanks for posting, I can certainly clear this up for you. I pulled up your account to determine what these charges are and they are the ETFs for the internet service ($325) and the HughesNet Voice service ($170), which is why the final balance is nearly $500. 

     

    Please let me know if you have additional questions about your final bill.

     

  • GabeU's avatar
    GabeU
    7 years ago

    ARIZONABOB19

     

    Just out of curiosity, why did you not post in Tech Support to troubleshoot your issue(s) like Liz suggested in reply to your December 2017 post? 

      

     

     

ARIZONABOB19's avatar
ARIZONABOB19
New Poster
7 years ago

I would set up a payemnt plan say $150 for 3 months if it was for '''any other problem''' with HUGHESNET but BAD/TERRIBLE/LOUSY/MISERABLE  SERVICE.....They still advertise on TV 24-7 on how great they are....What about all the lawsuits I see online against HughesNet! SERVICE!!??  I went back to the company I originally cancelled befroe HUGE'MESS'NET.. When I cancelled them I was '''not charged a dime''' to do so....I went back with them (CABLEONE) because they fixed ' their problems''  that I had..Now its real real  fast ..........Everything takes seconds not minutes like HUUGENET!! I read and hear about  scams all the time online, papers, TV and I think this is a real big SCAM......

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    7 years ago

    ARIZONABOB19

     

    Just out of curiosity, why did you not post in Tech Support to troubleshoot your issue(s) like Liz suggested in reply to your December 2017 post?