Forum Discussion
Really tired of getting put on auto pay when i signed up for paper billing from the start.
Earlier I sent an email stating this: Hughesnet still has me on auto pay even after two past contacts to change it. And the 5-$10 credits I am to get isn't even showing on this bill. So, here is what ...
I paid while logged in the first time after I got my paper bill. I have since contacted Hughesnet and had it changed back to paper bill and followed the directions that, GabeU pointed out. But, next billing cycle I start getting the pop ups saying they could'nt get payment from my CC. I have been a customer since March 29th of this year and have only gotten 1 paper bill. Not saying all the others times wasn't my fault,but since I followed the directions on how to pay without logging in, they shouldn't have kept me on auto pay. I can't use Chat Support, which make no sense to me at all, don't have a phone so I can't just call and talk to anybody, and now I can't even send an Email support ticket because of the error page.
