Forum Discussion
jason.rhodus197
9 years agoNew Member
Really tired of getting put on auto pay when i signed up for paper billing from the start.
Earlier I sent an email stating this: Hughesnet still has me on auto pay even after two past contacts to change it. And the 5-$10 credits I am to get isn't even showing on this bill. So, here is what ...
GabeU
9 years agoDistinguished Professor IV
I'm sure when the reps come back on tomorrow morning one of them will look into this.
It would help to post either a case number from a prior call, or the serial number located on a sticker on the back or bottom of your modem. DO NOT post your account number (SAN), the one that starts with DSS. Never post that number on the boards, nor your phone number or email address. Just either a case number or modem serial number, or both if you like. The reps will use this info to locate your account.
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