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Where to discuss misrepresentation of service
If I cannot ask members how to get out of my contract then where should I post my complaint and get someone at Corporate to talk with me about Lies by sales department regarding what I should expect from hughnet? I hate this overpriced service that was totally misrepresented to me by hughnet salespeople! There has to be an answer, but where do I present my case?
Billing would be the best location for your topic...
Billing would be the best location for your topic...
Could always file a complaint with the Better Business Bureau. B B B .org <using 3 B's in a row is blocked (suspicious much?) so eliminate the spaces>
Avoiding the filters can result in being banned from the community, just a heads up, you might want to read the community guidelines.
https://community.hughesnet.com/t5/About-the-Community/Community-Guidelines/m-p/73099#M1194
https://community.hughesnet.com/t5/About-the-Community/Community-Terms-of-Service/m-p/73098#M1193Plus, doing so will only delay what could have been done here, and more than likely have the same outcome.
That's a slow option. The agency contacts Hughesnet, and they have 30 days to respond. They will then contact the customer and begin a troubleshooting protocol to try to solve issues. (Also, the agency you mention gives Hughesnet an A+ rating -- which means they think the company does a very good job).
Save 30 days by posting to this community -- there are Hughesnet employees here that can help the customer directly.
ChrisVZ wrote:Could always file a complaint with the Better Business Bureau.
Most of the problem is people just want to stream , Back in the day just surfing would cut it, not no more if your not watching some video, life is just boring , so get a life most of you are just bums that sit all day getting drunk , If you were really doing something important , with this ISP you would not really have that many problems , right now my speed is .20 kps , oil drains faster than that . If you had to pay hundreds of millions to launch a rocket , you to would be doing all you could to pay for it. So get off netflix so I can.
