Forum Discussion
New Subscriber with a few dumb questions.
I agree. I am a new subscriber only 6 days. The internet is so weak I cannot use the 5G at all. I caled this morning and cancelled service. The rep told me It was supposed to be cancelled today and I would not have to pay the $400. However, he kept referring to April 21st for termination. I told him no April 21st would put me beyond the 30 day cancellation period, and I want it cancelled today. He assured me it would be. However, I just received an email saying it would be terminated on April 1st and I would be charged for the $400. Hughestnet are scammers and buyers should beware.
GabeU wrote:
LoriS wrote:
This is the worst service I have EVER had - that includes dial up back in the 90’s!Okay.
There is no 30 day cancellation period. The early cancellation fee is active the minute your service is installed. It's industry standard for this type of service, not a scam as the ignorant mantra would have it.
The information is available online, openly, for any of those buyers who want to beware, and reading all of this information before signing a legally binding contract is what a smart and savvy consumer should do. Crying "scam" after creating an account without any kind of research is nonsense.
SusanJoyGreen wrote:I agree. I am a new subscriber only 6 days. The internet is so weak I cannot use the 5G at all. I caled this morning and cancelled service. The rep told me It was supposed to be cancelled today and I would not have to pay the $400. However, he kept referring to April 21st for termination. I told him no April 21st would put me beyond the 30 day cancellation period, and I want it cancelled today. He assured me it would be. However, I just received an email saying it would be terminated on April 1st and I would be charged for the $400. Hughestnet are scammers and buyers should beware.
