Forum Discussion
Oh Crappy HughsNet
I've been told the info is in the welcome email you get. I've been a customer for so long I don't have that email anymore and it was probably totally different then. Do you happen to have the welcome email? If so, could you check to see what it says?
Streaming is a crapshoot with satellite internet, because of latency (both the signal latency from satellite to Earth and from internet latency) and congestion (which has to do with how many people in your area are accessing the system at the same time).
The system gets bogged down quickly when people are all trying to do something data intensive like streaming. And streaming does eat data. You can change the resolution to use less data, and go with standard definition, which eats the least data, though it still will chomp through the data, but at a slightly slower rate. I think it's about 300MB per hour.
EDIT: I used the word "data" a lot. I'm thinking a drinking game might be called for here. ;)
maratsade wrote:You can change the resolution to use less data, and go with standard definition, which eats the least data, though it still will chomp through the data, but at a slightly slower rate. I think it's about 300MB per hour.
Standard Def uses about 700MB per hour, whereas Low Def uses about 300MB per hour. High Def uses about 3GB per hour.
i.e. even with a 50GB plan, that's only about 16 hours of streaming in HD before the data threshold is reached.
HughesNet is definitely not designed with every day streaming in mind. Occasional streaming, but not on a regular basis. The plan data levels simply can't support it, nor can the system itself because of its limited system capacity, which is very likely one of the reasons you're seeing buffering, especially in the evenings. Your best bet for regular visual entertainment is satellite TV.
I Have 20 Meg anytime and 20 meg after hours data plan $150 a month. Getting throttled to 2 mps even though no where near plan limits. What a piecc of crap service. Been a customer for 10 + years due to I live in nowhere USA.
If you're looking for help, please start a new topic in Tech Support and explain the issue, and please do so without the colorful metaphors.
I have contacted Tech Support and they told me they have done all that they can do. I have a solution for my FireStick TV...I will use the hotspot on my phone...It works without buffering!
And I have a colorful personality...why would I not use colorful metaphors!
Thanks for your reply😁Warsawrose, GabeU was replying to kpike01, not to you (unless you're the same person?). :)
"I have a solution for my FireStick TV...I will use the hotspot on my phone...It works without buffering! "
Lucky! My Verizon hotspot is quite awful -- not V's fault but the county's (not enough towers), but unreliable and frustrating all the same.
