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PeterM's avatar
PeterM
New Poster
8 years ago

AOL blocks delivery from hughesnet

I read similiar topic but problem is not with the recipient filter.  I have 5 aol folks on email list and they are all (temporarily?) blocked.  Error code 554 RLY:B1 means AOL has a dynamic block bas...
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  • Gwalk900's avatar
    Gwalk900
    8 years ago

    What may be happening is this:

    Hughesnet has many users sharing the same IP address ... hundreds of users. If one of those users has an issue ... virus/malware or is just an outright spammer they may trigger a 'block' being set in place by AOL in this case, but instead of blocking by email address they block by IP address. That being the case, instead of blocking the one offender they instead block everyone sharing that Hughes IP.

    In some cases the block may only be in effect for a set period of time, in other cases it is a persistant block that needs to be handled between the two parties .... Hughes and AOL in the instance.

     

L2harris's avatar
L2harris
New Member

Hi yes, thank you for your post. But this does not resolve the problem.   Because Hughes uses  dynamic IP address the hughenet user cannot submit a trouble ticket on AOL to un-block your particular e-mail, as you know the e-mails are randomly packeted and sent on dynamic ip adresses.  This is NOT resolved. Not until Hughes provides it's users with a static ip address will AOL un-block your personal  e-mail address.  The only way to send messages to your friends that have AOL is to resend after 24 hours of the block and hope and pray for a packet of address that is free and clean of spam.     

 

So how does and when doe this REALLY get resolved?  Answer: ?????

 

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago
L2harris wrote:

So how does and when doe this REALLY get resolved?  Answer: ?????

 

When the average user learns best practices in regards to computer and account security so that they don't get an infection and trip anti-spam measures?
When AOL learns that an IP doesn't actually identify anyone and is stupid to block based upon that?
Alternatively, use a third party email service such as Gmail, MSN/Live/Outlook, AOL, Yahoo, and so on instead of an ISP supplied email?

  • sumer's avatar
    sumer
    New Poster
    8 years ago

    So, is this resolved or is it not?  I'm guessing not.  Is Hughes doing anything?

    • C0RR0SIVE's avatar
      C0RR0SIVE
      Associate Professor
      8 years ago

      Not much Hughes can do if AOL wants to block Hughes emails.

      • PeterM's avatar
        PeterM
        New Poster
        8 years ago

        There is a way for hughesnet to get the offending IP address on AOLs trusted list (I tried to do this on AOLs site but couldn't provide the outgoing IP address - no way of knowing).  If this is "solved", the answer is to use gmail instead when your huesnet email is blocked!