Forum Discussion
Buffering Slow Internet and E-mail times out
Thank you for bringing this to my attention. If you are willing to try HTS again, please call 866-347-3292 and provide them with the updated case number I just messaged you, as I have now updated the case notes to ensure the call will be free of charge next time. I do apologize for any inconvenience this may have caused. Also, I see you had mentioned termination earlier. If this is the step you would like to take instead, I can assist you with the process. Please private message me if this is your decision.
-Damian
Though this may not make a difference, have you tried power cycling your HughesNet modem? If not, shut down your computer, unplug the modem, wait at least a minute, plug the modem back in, wait at least five minutes, then start your computer and try again.
Though Youtube does seem to buffer more for some people than others, even when the speed is adequate, which yours definitely is, the fact that Facebook is doing what it's doing is troubling, to say the least.
BTW, regarding the Facebook videos, do you have auto video playing turned off?
