Forum Discussion
Cannot access phone service or E-mail.
I did get phone service back by resetting the password. Thankfully I had a bookmark. But I still can't login through welcome to hughesnet. I can get into email once by clearing the cache, but as soon as I close the browser, next time I try to log into email, I get the error.
Hopefully one of the mods here will reply to you and help you resolve this.
Thank you for your patience. I Just wanted to follow-up and let you know the inquiry has been submitted. I also wanted to know if the issue is still happening and if so, would it be possible for you to try this on different browsers to see if it still happens? -Damian
I use Firefox primarily, but I just tried Microsoft Edge; didn't work. It starts looking like it may load up, but the circle spins with no end. I click back or reload and error.
Thank you for reaching out and I am sorry to hear this is happening. I can't say I have heard of this type of issue happening before. What I can do is reach out internally to our engineers to see if this is a known issue and if so, what steps we can take to fix it. Please allow some time for me to get a response. I appreciate your patience in advance. -Damian
