Forum Discussion

knotreel's avatar
knotreel
Freshman
8 years ago

can't connect to gmail or att email accounts

about two weeks ago I started getting smtp "timed out" when sending gmail. About a week ago I could not connect to my att mail aand then my gmail addresses. I have reset all those acconts tryine std. server settings for them, both imap and pop. Then I finally was able to get a gmail to setup and even send and recieve by bypassing my router and putting the cat5 into the hughes net "modem". Now, today the two gmails don't work and won't connect to the server even bypassing the router. this is common to both my desk tops, both running win7. During this time there have been no win7 updates but there have been a few Microsoft Security Essentials updates. I am wondering if there could be something wrong with my Hughesnet connection, since that is common to all the bad stuff that has happened. ( except the router which not doesnot seem a suspect. Since this started I have never been able to reconnect via my email clients (thunderbird and outlook 2007) but can connect to all the accounts via the web.This did prompt me to finally set up my hughes.net email which works fine all the time. I Any thoughts?

  • Liz's avatar
    Liz
    8 years ago

    Good morning knotreel,

     

    Glad to hear it. Thank you for letting us know, I've informed the engineers. Feel free to drop by the community again if you have additional questions.

     

  • wlfuller's avatar
    wlfuller
    New Poster
    8 years ago

    I am in the same situation.  I can log into our webmail from browser and GMail can pick up my POP3 email.

     

    I even contacted our mail server host to see if they were blocking any of hughesnet's IPs, which they are not.  Something has to be going on with HughesNet.

  • RogerHinton's avatar
    RogerHinton
    Freshman
    8 years ago

    Sounds like you are experiencing the same issues that I have. My problem started around the 19th or 20th.

    • knotreel's avatar
      knotreel
      Freshman
      8 years ago

      yes, mine started about that time too. Whats the chance my two pc's both suddenly stopped getting email, then bypassing my router sort's rules that out, setting up another email client (outlook) again points the blame away from client issues. I think huges net is becomming my prome suspect.

      It will be interesting to see how long your router fix will work. Mine was short lived.

      • C0RR0SIVE's avatar
        C0RR0SIVE
        Associate Professor
        8 years ago

        Curious, what is everyones IPGW?  You can find it at http://192.168.0.1 under System Status, it should say "IP Gateway Association State: Associated (Data IPGW - XXXXXXXXXXXXXXXXXXXXXXX"  What I would like to know is what's in the XXXXXX.