The last Community notification email I received was at 5:40PM EST yesterday. Since then, there have been many replies and such that have prompted notifications within the Community itself, but no e...
Direct to MSN email test #20 and the forwarded email made it through to MSN today at 11:21AM and 11:22AM, respectively. A little over 18 hours after being sent.
I tried two direct emails to MSN and, with my hughes.net forwarding set back to MSN, three automatic forwards originating from Gmail (Gmail >> Hughes >> MSN). Everything came through at MSN, though the first of the forwards was slightly delayed (30 seconds or so).
When I first signed into email the Inbox number issue went away after I deleted the one email that was still in the inbox (the forward request from yesterday). I then closed email and reopened it, and that pesky 32 was back. After that I performed the above tests.
Still no Community notifications being sent to my hughes email.
I checked in with the email team yesterday and learned the following - my apologies if Liz has already explained some or all of this:
Our email provider was able to reproduce this issue and confirmed they can manually resolve these instances. However, they did say they would prefer to roll out a permanent fix rather than handling these one by one (which doesn't solve the problem as a whole). I do not have an ETA to give you on when that fix will be out, since it doesn't seem that they've developed the fix itself yet. In any case, I think it is at least notable they've reproduced it, which (if they can't) is 99% of the reason we cannot progress to solutions.
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stopped.","id":"message:129224","revisionNum":2,"repliesCount":99,"author":{"__ref":"User:user:29869"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:129224"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:129224"},"body@stripHtml({\"truncateLength\":200})":" The last Community notification email I received was at 5:40PM EST yesterday. Since then, there have been many replies and such that have prompted notifications within the Community itself, but no e...","body@stringLength":"409","rawBody":"
The last Community notification email I received was at 5:40PM EST yesterday. Since then, there have been many replies and such that have prompted notifications within the Community itself, but no email notifications to accompany them.
I've reset the Community email notification settings, but that didn't make any difference.
Thanks.
","kudosSumWeight":1,"postTime":"2020-11-13T16:19:04.697-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:129224_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":32768},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:129224":{"__typename":"Conversation","id":"conversation:129224","solved":true,"topic":{"__ref":"ForumTopicMessage:message:129224"},"lastPostingActivityTime":"2021-01-12T14:10:13.438-05:00","lastPostTime":"2021-01-12T14:10:13.438-05:00","unreadReplyCount":99,"isSubscribed":false},"ModerationData:moderation_data:129224":{"__typename":"ModerationData","id":"moderation_data:129224","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:129224_2":{"__typename":"Revision","id":"revision:129224_2","lastEditTime":"2020-11-13T16:20:05.589-05:00"},"ForumReplyMessage:message:130669":{"__typename":"ForumReplyMessage","id":"message:130669","conversation":{"__ref":"Conversation:conversation:129224"},"author":{"__ref":"User:user:17171"},"revisionNum":1,"uid":130669,"depth":44,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Community notification emails have stopped.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:130669"},"parent":{"__ref":"ForumReplyMessage:message:130569"},"body":"
Hi Gabe
\n\n
\n\n
I checked in with the email team yesterday and learned the following - my apologies if Liz has already explained some or all of this:
\n\n
\n\n
Our email provider was able to reproduce this issue and confirmed they can manually resolve these instances. However, they did say they would prefer to roll out a permanent fix rather than handling these one by one (which doesn't solve the problem as a whole). I do not have an ETA to give you on when that fix will be out, since it doesn't seem that they've developed the fix itself yet. In any case, I think it is at least notable they've reproduced it, which (if they can't) is 99% of the reason we cannot progress to solutions.
\n\n
\n\n
Hope you are well
\n\n
\n\n
Amanda
","body@stringLength":"803","rawBody":"
Hi Gabe
\n\n
\n\n
I checked in with the email team yesterday and learned the following - my apologies if Liz has already explained some or all of this:
\n\n
\n\n
Our email provider was able to reproduce this issue and confirmed they can manually resolve these instances. However, they did say they would prefer to roll out a permanent fix rather than handling these one by one (which doesn't solve the problem as a whole). I do not have an ETA to give you on when that fix will be out, since it doesn't seem that they've developed the fix itself yet. In any case, I think it is at least notable they've reproduced it, which (if they can't) is 99% of the reason we cannot progress to solutions.
\n\n
\n\n
Hope you are well
\n\n
\n\n
Amanda
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Direct to MSN email test #20 and the forwarded email made it through to MSN today at 11:21AM and 11:22AM, respectively. A little over 18 hours after being sent.
I tried two direct emails to MSN and, with my hughes.net forwarding set back to MSN, three automatic forwards originating from Gmail (Gmail >> Hughes >> MSN). Everything came through at MSN, though the first of the forwards was slightly delayed (30 seconds or so).
When I first signed into email the Inbox number issue went away after I deleted the one email that was still in the inbox (the forward request from yesterday). I then closed email and reopened it, and that pesky 32 was back. After that I performed the above tests.
Still no Community notifications being sent to my hughes email.
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Direct to MSN email test #20 and the forwarded email made it through to MSN today at 11:21AM and 11:22AM, respectively. A little over 18 hours after being sent.
I tried two direct emails to MSN and, with my hughes.net forwarding set back to MSN, three automatic forwards originating from Gmail (Gmail >> Hughes >> MSN). Everything came through at MSN, though the first of the forwards was slightly delayed (30 seconds or so).
When I first signed into email the Inbox number issue went away after I deleted the one email that was still in the inbox (the forward request from yesterday). I then closed email and reopened it, and that pesky 32 was back. After that I performed the above tests.
Still no Community notifications being sent to my hughes email.
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Some notifications are now coming through, though not all.
Some notifications are now coming through, though not all.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:130919_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:130936":{"__typename":"ModerationData","id":"moderation_data:130936","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:130936":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:16464"},"id":"message:130936","revisionNum":1,"uid":130936,"depth":55,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:130919"},"conversation":{"__ref":"Conversation:conversation:129224"},"subject":"Re: Community notification emails have stopped.","moderationData":{"__ref":"ModerationData:moderation_data:130936"},"body":"
Good morning folks,
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Thank you for your patience while we continue to investigate. While we currently can resolve this issue as it pops up on a user by user basis, we're still working on pinpointing the root cause of this forum notification issue to apply a permanent and universal solution. I'll keep this thread updated on news as we get it.
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If you notice your e-mail notifications not arriving when you should be receiving them, please let me know ASAP; posting in here is fine. Include the approximate date and time of the notification received in the community that didn't arrive as an e-mail notification.
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Your cooperation, patience, and understanding are much appreciated.
Thank you for your patience while we continue to investigate. While we currently can resolve this issue as it pops up on a user by user basis, we're still working on pinpointing the root cause of this forum notification issue to apply a permanent and universal solution. I'll keep this thread updated on news as we get it.
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If you notice your e-mail notifications not arriving when you should be receiving them, please let me know ASAP; posting in here is fine. Include the approximate date and time of the notification received in the community that didn't arrive as an e-mail notification.
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Your cooperation, patience, and understanding are much appreciated.
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Thanks,
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Liz
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stopped.","moderationData":{"__ref":"ModerationData:moderation_data:130690"},"body":"
Thank you for the updated info. I certainly appreciate it. 🙂
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Hey Gabe,
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Just wanted to pop in and see if you have checked on this bug recently? I received a notification that it should be fixed now. Unclear on if its across the board/permanent, but I will find out.
Just wanted to pop in and see if you have checked on this bug recently? I received a notification that it should be fixed now. Unclear on if its across the board/permanent, but I will find out.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:130751_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:130752":{"__typename":"ModerationData","id":"moderation_data:130752","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:130752":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17171"},"id":"message:130752","revisionNum":1,"uid":130752,"depth":46,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:130690"},"conversation":{"__ref":"Conversation:conversation:129224"},"subject":"Re: Community notification emails have stopped.","moderationData":{"__ref":"ModerationData:moderation_data:130752"},"body":"
Just realized I didn't clarify - the issue that should be resolved is forwarding to MSN. Are you able to do that now?
Just realized I didn't clarify - the issue that should be resolved is forwarding to MSN. Are you able to do that now?
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Yep! As of this evening, both automatic forwarding from hughes to MSN and direct emails from hughes to MSN are working. 🙂
Now, if there were only some Community Notifications to forward. 😁
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Hi Gabe,
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Glad to see the forwards and direct mails to MSN are working again. That's still the case now?
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Regarding the community email notifications, we're working on that and hope to get an explanation and resolution for why this keeps happening. I'll keep you posted!
Glad to see the forwards and direct mails to MSN are working again. That's still the case now?
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Regarding the community email notifications, we're working on that and hope to get an explanation and resolution for why this keeps happening. I'll keep you posted!
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-Liz
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Ironically enough, not only does the forwarding appear to still be working, but your reply here is the first Community notification email I've received in quite some time.
Ironically enough, not only does the forwarding appear to still be working, but your reply here is the first Community notification email I've received in quite some time.
I hope it continues. 🙂
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:o
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Well that's good! We're having a meeting today that touches on this topic, so I expect an update on what happened.
Well that's good! We're having a meeting today that touches on this topic, so I expect an update on what happened.
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-Liz
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Notifications are still not working for me. Last one I got was Dec 15.
Notifications are still not working for me. Last one I got was Dec 15.
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OK, good to know, thanks maratsade! I'm looking forward to the call with all the involved teams to understand why this keeps happening. I'll keep you posted.
OK, good to know, thanks maratsade! I'm looking forward to the call with all the involved teams to understand why this keeps happening. I'll keep you posted.
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-Liz
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I also was surprised to see Community Notification emails in my inbox starting
1/4/2021 12:24 PM
I got 5, last one 1/4/2021 1:00 PM
EDIT: I got 6, last one 1/5/2021 1:15 PM
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It's just something I learned how to do a few months back and have been using it, probably too often.
If you press Win + . you'll see a bunch of options.
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If you press Win + . you'll see a bunch of options.
OK, Ill bite.
I have to ask.
I have a Start menu key, and a \"most used\" key. But I have no special keyboard key \"Win\"
Where is it?
I am also using Win7
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I don't think you have the key in Win 7. Here's what it looks like:
I don't think you have the key in Win 7. Here's what it looks like:
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It's your Start Menu key. It's also called the Windows key.
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I had totally forgotten what it was called in Win 7. :)
I had totally forgotten what it was called in Win 7. :)
wrote:
It's your Start Menu key. It's also called the Windows key.
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I do have a program called CharacterMap in system tools
- ӝӏԏӢӄӫЪ
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have no idea what that spells in machine language
If it breaks the Community Notification emails, I will take the blame
If it breaks the Community Notification emails, I will take the blame
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I do have a program called CharacterMap in system tools
- ӝӏԏӢӄӫЪ
Edit: It looks like what would be in place of a curse word. :p
Actually, come to think of it, I don't think it works with Windows 7 anyway. I didn't know this until just looking it up. Sorry.
BTW, Win + . means pressing and holding the Windows key, then pressing the period key. The + means and in this case. (Win + .)
This is what it brings up in Windows 10...
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I do have a program called CharacterMap in system tools
- ӝӏԏӢӄӫЪ
Edit: It looks like what would be in place of a curse word. :p
Actually, come to think of it, I don't think it works with Windows 7 anyway. I didn't know this until just looking it up. Sorry.
BTW, Win + .pressing (Win + .)
(Win + .) Still launches Magnifier with or without the period.
I usually avoid emojies pages :catsurprised: - Kitnbob
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(Win + .) Still launches Magnifier with or without the period.
It sounds like you're pressing the Win key and the Plus sign key (+). Those two together are the shortcut for the magnifier.
Again though, I believe this emoji shortcut (Win key and period key) is a Windows 10 only feature.
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(Win + .) Still launches Magnifier with or without the period.
It sounds like you're pressing the Win key and the Plus sign key (+). Those two together are the shortcut for the magnifier.
Well Yea! thats what I have been doing all along. My mistake.
But thats what you posted all along Win + .
Win and + and . would tell me something different just like Alt and 234 would produce Ω
Alt and 43 would produce +
Ive been using Alt+ characters for years even back in 98.
I think that Win Key has been on every keyboard since 95.
(thats Win98 and Win95 for all you youngsters.)
We didnt have smileys and emojis back then and I still not interested in them. :catsad:
I think we are on the same page now ♪♫ ♪ arnt we? ¿ ¿
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