Forum Discussion
Continual Connectivity Issues
Ok started from scratch and removed all cables from modem and with power off reinstalled coaxial (I think it may have been a bit cross threaded as it was a bear to unscrew) and then power as all the lights started to come back on I reinstalled network cables, and it is now working. The issue seems to have been the coaxial was finger tight but cross threaded, thanks for the assitance.
Just hang tight until a Hughesnet rep on this site looks over your case. They'll figure out what to do next.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
surelock wrote:
We are both disabled, so climbing a ladder is out. So I guess I will see what we can do next.
Ok started from scratch and removed all cables from modem and with power off reinstalled coaxial (I think it may have been a bit cross threaded as it was a bear to unscrew) and then power as all the lights started to come back on I reinstalled network cables, and it is now working. The issue seems to have been the coaxial was finger tight but cross threaded, thanks for the assitance.
