Forum Discussion

wncsohn's avatar
wncsohn
Freshman
6 years ago

E-Mail == The account cannot be accessed at this time.

I don't use this e-mail often but when I tried to access it this morning my "Outlook" I notice I have ZERO e-mails after 10/5/19.  I then tried to access it via the web mail but I'm getting the above...
E-mail
Performance
  • Liz's avatar
    Liz
    6 years ago

    Good morning wncsohn,

     

    Thanks for letting me know. Outside of the HughesNet webmail, there's not much we can control, but you can try removing and readding the account in Outlook to reset things.

wncsohn's avatar
wncsohn
Freshman

Liz,

 

The "web-mail" is working but for some reason I still can't pull mail into Outlook.  Is this something you can look into?  I don't know if it has to do with the "Hughes Net" side of things or not.  My "other" hughes net e-mail was still working via web & outlook (and stil is).

 

Thanks!

 

 

Liz's avatar
Liz
Moderator
6 years ago

Good morning wncsohn,

 

Thanks for letting me know. Outside of the HughesNet webmail, there's not much we can control, but you can try removing and readding the account in Outlook to reset things.

  • wncsohn's avatar
    wncsohn
    Freshman
    6 years ago

    Thank you.  I will give that a try.

  • Liz's avatar
    Liz
    Moderator
    6 years ago

    Good morning wncsohn,

     

    It's been a while since we last heard from you, and since we've already addressed the HughesNet webmail issue I'm closing this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.