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hooterville
Senior
5 years ago
Solved

Email is not loading

Hello,      I am still having trouble loading email.  I have clicked on the developer tools and see that I am getting all kinds of errors. I was told to show the load time, but it does not show that...
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hooterville's avatar
hooterville
Senior
5 years ago
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Hello Liz,

     Our new modem came today and I have installed it.  I checked load times.  It is faster now.  The HughesNet homepage took 15 seconds to load and I checked some other websites.  Their load  times are a bit faster.  The email still takes 15 seconds to load.  I am just glad that it is loading.

 

Thanks for you help,

 

Mary

Liz's avatar
Liz
Moderator
5 years ago
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Wonderful! Thanks for letting me know it's better with the new modem! If you have any more concerns please don't hesitate to drop by the community again, we're here to help.

 

-Liz

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I was told to show the load time, but it does not show that...","body@stringLength":"3125","rawBody":"

Hello,

     I am still having trouble loading email.  I have clicked on the developer tools and see that I am getting all kinds of errors. I was told to show the load time, but it does not show that. I keep needing to refresh to page to see anything.  Here is what I get:

2 warnings

 

[Cache] refresh received
{version: \"8.9.0_GA_1011 20201203213404 20201203-2149 NETWORK\", mbx: Array(1), tags: {…}, folder: Array(1)}
Sun Dec 13 2020 08:52:44 GMT-0600 (Central Standard Time)
moment.js:277 Deprecation warning: use moment.updateLocale(localeName, config) to change an existing locale. moment.defineLocale(localeName, config) should only be used for creating a new locale See http://momentjs.com/guides/#/warnings/define-locale/ for more info.
2
DevTools failed to load SourceMap: Could not parse content for https://email.hughes.net/email/index.js.map: Unexpected token < in JSON at position 0
Inbox:1 [Intervention] Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://email.hughes.net/fonts/zimbra-icons_bKkzB.ttf
configure-client.js:127 Resource interpreted as Stylesheet but transferred with MIME type text/html: \"https://email.hughes.net/clients/hughes.net/index.css?v=4\".
zimlet-loader.js:64 [ZimletSDK \"serverConsolidatedZimlets\"]: Loaded successfully from /service/zimlet/res/Zimlets-nodev_all.zgz?zimbraXZimletCompatibleWith=4.0.0&cacheBust=1607871160928
index.js:152 [Cache] Handling Notification
{seq: 1}
Sun Dec 13 2020 08:52:57 GMT-0600 (Central Standard Time)
DevTools failed to load SourceMap: Could not load content for https://email.hughes.net/scripts/tinymce.7a9f5418.chunk.js.map: Load canceled due to load timeout
DevTools failed to load SourceMap: Could not load content for https://email.hughes.net/bundle.0617b8a….js.map: Load canceled due to load timeout
2
DevTools failed to load SourceMap: Could not parse content for https://email.hughes.net/email/index.js.map: Unexpected token < in JSON at position 0

 

","kudosSumWeight":0,"postTime":"2020-12-13T09:56:16.290-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:130354_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":10206},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:130354":{"__typename":"Conversation","id":"conversation:130354","solved":true,"topic":{"__ref":"ForumTopicMessage:message:130354"},"lastPostingActivityTime":"2020-12-18T18:01:46.979-05:00","lastPostTime":"2020-12-18T18:01:46.979-05:00","unreadReplyCount":19,"isSubscribed":false},"ModerationData:moderation_data:130354":{"__typename":"ModerationData","id":"moderation_data:130354","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:130354_1":{"__typename":"Revision","id":"revision:130354_1","lastEditTime":"2020-12-13T09:56:16.290-05:00"},"ForumReplyMessage:message:130573":{"__typename":"ForumReplyMessage","id":"message:130573","conversation":{"__ref":"Conversation:conversation:130354"},"author":{"__ref":"User:user:16464"},"revisionNum":1,"uid":130573,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Email is not loading","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:130573"},"parent":{"__ref":"AcceptedSolutionMessage:message:130561"},"body":"

Wonderful! Thanks for letting me know it's better with the new modem! If you have any more concerns please don't hesitate to drop by the community again, we're here to help.

\n\n

 

\n\n

-Liz

","body@stringLength":"208","rawBody":"

Wonderful! Thanks for letting me know it's better with the new modem! If you have any more concerns please don't hesitate to drop by the community again, we're here to help.

\n\n

 

\n\n

-Liz

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Hello Liz,

     Our new modem came today and I have installed it.  I checked load times.  It is faster now.  The HughesNet homepage took 15 seconds to load and I checked some other websites.  Their load  times are a bit faster.  The email still takes 15 seconds to load.  I am just glad that it is loading.

 

Thanks for you help,

 

Mary

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Hello Liz,

     Our new modem came today and I have installed it.  I checked load times.  It is faster now.  The HughesNet homepage took 15 seconds to load and I checked some other websites.  Their load  times are a bit faster.  The email still takes 15 seconds to load.  I am just glad that it is loading.

 

Thanks for you help,

 

Mary

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