Forum Discussion

wgrobison1's avatar
4 months ago

email

I get this message when I try to open Hughesnet email....Problem accessing ZCS upstream server. Reason: Cannot connect to the ZCS upstream server. Connection timeout.

  • Now when I try to check Email , a Window pops up, a Zimbra email window, won't open still, get message "unknown error" still can't access email

    • maratsade's avatar
      maratsade
      Distinguished Professor IV

      Zimbra shenanigans. Hopefully the reps here will contact Zimbra and have them fix whatever's going on with their system. 

      • Highlander1's avatar
        Highlander1
        Freshman

        I keep getting the same issue - I gather Zimbra is not part of Hughes. I have had this a few times but usually in a day it is gone. Not sure if Hughes is aware or even dealing with this issue. But ti does stop me from seeing my email at times. I have not used my Hughes info to sign into Zimbra as I worry about security issues. I just wish Hughes would let us know what is happening. And stop it!

    • Remy's avatar
      Remy
      Moderator

      wgrobison1,

       

      Thank you for reaching out! Are you still receiving this error when attempting to access your Hughesnet email?

       

      Thanks,

      Remy

      • Highlander1's avatar
        Highlander1
        Freshman

        I access my email account through Hughes.net 

        I have tried Google and Microsoft Net internet explorer (my usual way in) and end up with a Zimbra sign in after a long wait

        I have had this before but usually it just "self-fixes" and my access is good again. Sometimes half a day and sometimes not until the next day. 

        I get 100-150 emails a day that I have to get to, so this is not good for me. 

        If you need any further info leave me a message here as I can get to my email!

        Thanks