I get this message when I try to open Hughesnet email....Problem accessing ZCS upstream server. Reason: Cannot connect to the ZCS upstream server. Connection timeout.

I keep getting the same issue - I gather Zimbra is not part of Hughes. I have had this a few times but usually in a day it is gone. Not sure if Hughes is aware or even dealing with this issue. But ti does stop me from seeing my email at times. I have not used my Hughes info to sign into Zimbra as I worry about security issues. I just wish Hughes would let us know what is happening. And stop it!

It's not. Zimbra is their email services provider, AFAIK. I just tried my email and it works fine, so this is likely only a limited outage. And yes, an announcement would be nice. The reps may not be available to place one right now, but hopefully they will soon, especially if the issue persists. You can't sign into Zimbra with your HN info. Our accounts are through HN, not Zimbra. HN has an account with Zimbra and they create accounts for us that are HN accounts. Again, AFAIK.

I access my email account through Hughes.net I have tried Google and Microsoft Net internet explorer (my usual way in) and end up with a Zimbra sign in after a long waitI have had this before but usually it just "self-fixes" and my access is good again. Sometimes half a day and sometimes not until the next day. I get 100-150 emails a day that I have to get to, so this is not good for me. If you need any further info leave me a message here as I can get to my email!Thanks

Now when I try to check Email , a Window pops up, a Zimbra email window, won't open still, get message "unknown error" still can't access email

Zimbra shenanigans. Hopefully the reps here will contact Zimbra and have them fix whatever's going on with their system.

email | Hughesnet Community

wgrobison1
Junior
5 months ago
Now when I try to check Email , a Window pops up, a Zimbra email window, won't open still, get message "unknown error" still can't access email
- maratsade
  Distinguished Professor IV
  5 months ago
  Zimbra shenanigans. Hopefully the reps here will contact Zimbra and have them fix whatever's going on with their system.
  - Highlander1
    Freshman
    5 months ago
    I keep getting the same issue - I gather Zimbra is not part of Hughes. I have had this a few times but usually in a day it is gone. Not sure if Hughes is aware or even dealing with this issue. But ti does stop me from seeing my email at times. I have not used my Hughes info to sign into Zimbra as I worry about security issues. I just wish Hughes would let us know what is happening. And stop it!
- Remy
  Moderator
  5 months ago
  wgrobison1,
  
  Thank you for reaching out! Are you still receiving this error when attempting to access your Hughesnet email?
  
  Thanks,
  
  Remy
  - Highlander1
    Freshman
    5 months ago
    yes

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