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GrapeGelo's avatar
GrapeGelo
New Poster
4 years ago
Solved

Flashing transmit light and no system light on HT2000W

so I unplugged the ht2000w router and because the internet wasn’t working. It was working fine last night but when I plugged it in, the transmit will flash constantly and then stay solid white for a ...
  • Liz's avatar
    Liz
    4 years ago

    Good morning GrapeGelo,

     

    I see it's your first post here, so welcome to the community! Thanks for reaching out, I can certainly help get you back online. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Wednesday, Sep 28, 2022 between 02:00 PM-05:00 PM. The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed, alternatively you can reschedule online. Please let us know how the site visit goes.

     

    Thanks,

    Liz

Liz's avatar
Liz
Moderator
4 years ago

Good morning GrapeGelo,

 

I see it's your first post here, so welcome to the community! Thanks for reaching out, I can certainly help get you back online. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Wednesday, Sep 28, 2022 between 02:00 PM-05:00 PM. The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed, alternatively you can reschedule online. Please let us know how the site visit goes.

 

Thanks,

Liz

Liz's avatar
Liz
Moderator
4 years ago

Good morning GrapeGelo,

 

Just following up on your site visit; looks like the tech was able to restore your internet connection! If you have any other concerns, feel free to reach out again.

 

Thanks and have a great weekend!

 

-Liz