Forum Discussion

mk2's avatar
mk2
Sophomore
6 years ago
Solved

Gen4 Slowing Down - Is This Intentional To Push Us To Gen5?

Hello everyone. We have been Hughes customers since it was Direcway. Overall we have been very satisfied with service and support. We are on Gen4, the old Ultra Plan which gives us 50 GB of everyday ...
Performance
  • Liz's avatar
    Liz
    6 years ago

    Hi mk2,

     

    Thanks for your update, that sounds great! Glad the tech was able to confirm that the tree growth was also a factor. I had an inkling that could be it too since you mentioned this issue started a few months ago. When it gets warmer out, we tend fo get more cases like this, all because the leaves are growing back. I'll leave this thread open for a bit to let you post any further findings.

tmiller1958's avatar
tmiller1958
New Poster
6 years ago

IMO, at some point they will disable the Gen4 satellite and force everyone to "upgrade". I wish I had waited til then... 
Get ready to be forced to buy tokens because you'll exceed your data in short order...  You'll get all sorts of explanations as to why the new Gen5 system is different, i.e. data loss etc...  Seems to me the new modem intentionally cycles through your data on its own to force the purchase of tokens.