Forum Discussion
Gen4 Slowing Down - Is This Intentional To Push Us To Gen5?
Hi mk2,
Thanks for your update, that sounds great! Glad the tech was able to confirm that the tree growth was also a factor. I had an inkling that could be it too since you mentioned this issue started a few months ago. When it gets warmer out, we tend fo get more cases like this, all because the leaves are growing back. I'll leave this thread open for a bit to let you post any further findings.
IMO, at some point they will disable the Gen4 satellite and force everyone to "upgrade". I wish I had waited til then...
Get ready to be forced to buy tokens because you'll exceed your data in short order... You'll get all sorts of explanations as to why the new Gen5 system is different, i.e. data loss etc... Seems to me the new modem intentionally cycles through your data on its own to force the purchase of tokens.
tmiller1958 wrote:IMO, at some point they will disable the Gen4 satellite and force everyone to "upgrade". I wish I had waited til then...
Get ready to be forced to buy tokens because you'll exceed your data in short order... You'll get all sorts of explanations as to why the new Gen5 system is different, i.e. data loss etc... Seems to me the new modem intentionally cycles through your data on its own to force the purchase of tokens.
And you'd be wrong on all points. And please keep in mind that this is a Support Community, as in a community for those seeking help and those wanting to provide it. This isn't social media, so please don't treat it as such.
Thank you for the replies. I believe I may have created an account on the "testmy" site. However, it was a while ago and I did not see a need to be running the tests as required since we did not have any real issues. I will need to do this to get the information to the company support reps. I was also interested if anybody else was experiencing what we have seen on Gen4. The old Ultra plan is not cheap, but the amount of data available cannot be beat. We never ran out!
Thanks again.
If you've forgotten what your account was, they've got a "forgot your password?" thing on the sign in page that uses the email address you signed up with. It should send your password, or a password reset link.
The main reason they ask for the tests to be run under an account is that it holds all of the results on a single page, which makes it much easier for the reps to see patterns, as well as being able to quickly click on individual results to see their particular aspects. It's just easier for them than clicking on a bunch of individual result links and having to compile the results from them in order to see a pattern.
And no, if you were lucky enough to get the Ultra Plan I would definitely stick with it. By the time I signed up for Gen4 that plan wasn't available, if it ever even was in my area. The 50/50 plan may have been, but maybe not for the Ultra Plan price. The Ultra Plan was only available in select areas.
Edit. I had to retype the middle sentences. I have no clue why the system blanked out much of that part and added a bleep. I've seen glitches over the years on this site, but that's a new one. Very odd. So, if you see that in a reply notification in your email, just disregard it.
Good evening, So I ran tests, both download and upload throughout the day. I ran upload just to see the results. They are fairly consistent except for the final 5 run about 8:30 PM, EDT. The download times vary a lot. None of them, regardless of time of day, are as fast as we used to sustain a couple months ago.
Here is the URL for my results. https://testmy.net/quickstats/northfriend
I go by the name northfriend.
Anyway, what do you all think? IMO, I know I am paying a little more than $100/month so my speeds should be better than I am getting. Lowest was 1.65 MBs down, with most around 2 or so.
Again, thanks for your input.
