HN9000 Connection Problems
My HN9000 has been disconnecting from around 8 or 9pm to 9 or 10am then it works normally this has been going on for about 3 or 4 days. First the TurboPage goes down nothing works no matter how long I wait so I restart the modem then the Recieve and Transmit Status says - Up State Code 30 Too many bad slots. Since it is timed and the signal strength is normal with no bad weather I'm guessing it isn't on my end so is there a problem with the GateWay the Control Center has it listed as AGW TOG Location 63 Boise, ID?
Hi Satellite Hermi,
I'm glad you found the community, thank you for posting. After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to repeak your dish and do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for Saturday, Sep 30, 2017 between 8:00 AM-11:00 AM. Call us at 866.347.3292 and reference case #106434045 if you need to reschedule. Please let us know how the site visit goes.
