Forum Discussion
Hughesnet Email
Since the reformat of email, loading is extremely slow or non loading . I cannot delete or empty trash box or spam box. I can delete from inbox. What am I doing wrong? Dulcimerman
HI
i DON'T KNOW WHAT YOU DID BUT AS OF THIS MORNING EMAIL IS LOADING NORMALLY. THANK YOU!
I can delete emails ok now. It is still very slow to load email though. A white screen with a small grey square with the spiraling arc says "loading" , at the bottom of the screen in the left side it will show messages " waiting for available socket" and "waiting for cache". It will usually load on the third try
Actually now that I think about it, those messages in the lower left, you mean the ones the browser is showing, like this?:
yes, that is were they show up, Lower left hand corner
Good morning wgrobison1,
Is the issue still persisting today? Are you seeing any specific error messages within webmail (not the browser status messages in the lower left corner).
Please try clearing your browser cache and cookies, then restarting your browser to try opening webmail; let me know how that works for you.
-Liz
No specific error messages now just very slow access to Email. Two to four minutes to load. Most sites are just seconds to load up
