Forum Discussion
Increasingly Frequent Lag
Hi 👋🏼😊 Over the past month or so, I've been having sooo much lag. Not storm related; it's happening on perfectly clear days and nights. I do stay "in the red" on my anytime allowance, but the...
I hope Remy or Damian see your post and get involved. Have you tried calling the 800 number? I believe they can also run diagnostics. You could also test the potential causes Mark mentioned.
Do the issues happen all the time, or do they tend to be more noticeable at specific times of the day?
Would you be able to run some speed tests at Testmy.net? (this is the site the HN techs prefer). You can create a free account and run upload and download tests. Use the 25 MB manual download test, and use the 3 or 4 MB manual upload test.
