Forum Discussion

MSmith's avatar
MSmith
Sophomore
9 years ago
Solved

Intermittent internet loss Status code 12.7.1 A transmit problem has occured

Hi all, I've made comments to Chicagojohn's post over the past week.  My connection issues, like his continue.  A repairman came out on 3-10-17 and replaced the radio on the dish with the hope that ...
Performance
  • Liz's avatar
    Liz
    9 years ago

    Good morning,

     

    The fix was rolled out this morning on beams 21 and 29. Please monitor your performance over the next few days and let me know if you see any significant improvement. 

     

    Your cooperation, patience, and understanding are much appreciated.

     

  • Liz's avatar
    Liz
    9 years ago

    Hi Michael,

     

    You're very welcome. Please check your PMs and feel free to come back to the community if you need anything or would like to help others.

     

  • MSmith's avatar
    MSmith
    9 years ago
    Liz wrote:

    Good morning,

     

    The fix was rolled out this morning on beams 21 and 29. Please monitor your performance over the next few days and let me know if you see any significant improvement. 

     

    Your cooperation, patience, and understanding are much appreciated.

     

    No outages since the fix on Friday.  Even with overcast skies, light rain, and at times dense fog.  All is well.  Thanks again. 

MSmith's avatar
MSmith
Sophomore
9 years ago

Loss of service again.

3-19-17 at 3:12-3:26 pm  code again 12.7.1

 

also 8:18-8:26 pm  code changed this time to 12.1.9   Still states A transmit problem has occurred.

ablstnlki121's avatar
ablstnlki121
Freshman
9 years ago

I have had Transmit Problem for a couple of weeks, slow speed for sure.  When I call all the Hughes.net Tech Support people say is unplug and reset the modem at least 2 times a month.  That has already been done and slow speed continues....... 

My Gateway is----  Data IPGW - BIL.........