Forum Discussion

shaneour7's avatar
shaneour7
New Poster
2 months ago

Loss of internet

Very unhappy with HughesNet.  Why am I using so much data.  We have 2 tv's and only use one.  Never have had so many interruptions before.  What should I do.

Performance

2 Replies

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 months ago

    Are you streaming? That can use up a lot of data very quickly.  The interruptions are probably related to issues of latency and congestion. 

    Hopefully one of the reps on this site will reply to your post with some suggestions on how to make the experience better, but you do need to keep in mind that satellite internet is limited and doesn't compare to terrestrial types of internet.

  • Remy's avatar
    Remy
    Moderator
    2 months ago

    shaneour7,


    Thanks for reaching out! I see this is your first post. Welcome to the Community! We'd love to look into the issues you've been experiencing. However, I was unable to locate your account through your Community profile. Please send us a private message at the link attached below with your account number or a phone number attached. Please let me know here once you've sent the PM.

     

    https://community.hughesnet.com/users/Remy/102584

     

    Thanks, 

    Remy