Forum Discussion
NEW email Problem!
I can NOT send email from either Outlook, nor Macintosh mail, nor iPhone nor iPad. I can receive email just fine. It appears that all of my email clients are suddenly unable to log into the outgoin...
Robert,
Thanks for reaching out! We have our team looking into this issue for you. To start, is your email client set up in accordance with this link https://my.hughesnet.com/support/faq/418/?How%20can%20I%20get%20HughesNet%20Email%20on%20my%20Mobile%20Smart%20Device??
Your email status shows that it's active, so you're not currently suspended. Please try logging in to my.hughesnet.com and click on 'My Email'. If you're able to do so, please attempt to send an email through here and let us know what ends up happening!
Thanks,
Remy
Hi Remy:
If I seem impatient, it is because this has been going on now for several years. Every year in December, this happens. This is a technical problem and it needs to be fixed by technical people. Please see if you can get a tech person on it. In this day and age, email is critically important. My email is on signs all over town. I am unable to respond to client emails at this time. I am losing business because of this. If you are unable to get the techs to fix this, please give me their contact info and let me see if I can help. I worked at Hughes for many years, and I am a seasoned Electrical Engineer.
Thank you.
Robert Oder
