Forum Discussion
New to Gen5 but have issues
I am new to Gen5 and just upgraded from Gen4. I have been a customer for roughly 18 years (old Direcway) so I am not a novice to the quirks of satcomms. My issue is this.....my modem has been setup f...
Yes it was. And my PC is connected to the modem by 4ft eternet cable.
But I have good news!!.....🎉🥁🎺🎇 ........The reinstallation of my browsers and a fresh reboot, finally brought up the "lets set up your device" message and began promptly working! YaY 🥳 So far so good 🤞🙂 Thank you for trying to help me. Now, I'm off to see what kinda trouble I can get into.......🤪
Talk about adding insult to injury! LOL. I've been a customer since DirecWay days too...so much has changed since then and the technology's gotten so much better, though I think you probably don't agree at the moment. ;)
Have you checked your SCC to see whether there are any error codes, especially when the issue is happening? http://192.168.0.1/#!/home/status
Have you thought about maybe switching to reading print magazines, books, or the newspaper? (totally kidding here!)
No error codes here, I may have to reinstall my browsers perhaps that will help 🤔
Yes, tech has gotten alot better but I still miss my unlimited data plan tho 😜
There is something to the experience of actual hard copy, except maybe the paper cuts 🩹
Though this isn't necessarily going to help with your issue (though it still might), I would install an ad blocker in your browser. Both Adblock Plus and uBlock origin are popular ones, and they're both available for just about all of the popular browsers. This will not only stop the annoying ads, it can help save a good amount of data as well.
They also stop ads in YouTube videos, or at least I know Adblock Plus does. For reference, if you do install one and go with Adblock Plus, make sure to uncheck "Allow acceptable ads" in its options, or you'll still see some.
Thanks 🙂
So, when the buffering issues are happening, the State Code is 0.0.0?
How far is your device from the modem when you're streaming?
WVBear wrote:No error codes here, I may have to reinstall my browsers perhaps that will help 🤔
Yes it was. And my PC is connected to the modem by 4ft eternet cable.
But I have good news!!.....🎉🥁🎺🎇 ........The reinstallation of my browsers and a fresh reboot, finally brought up the "lets set up your device" message and began promptly working! YaY 🥳 So far so good 🤞🙂 Thank you for trying to help me. Now, I'm off to see what kinda trouble I can get into.......🤪
Good morning WVBear,
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
Thanks,
Liz
