Forum Discussion

bkeeper1's avatar
bkeeper1
Junior
9 years ago
Solved

Problem AGAIN with speed in evening!

.68 on your test a few minutes ago.  Very slow in evening  below 1.0 at times -- buffering, etc.  check  testmy site and your site the last couple of days.  Speed acceptable in morning.  I know traffi...
  • Amanda's avatar
    Amanda
    8 years ago

    bkeeper -our last discussion ended with upgrade and cancellation options. I have private messaged you about upgrading and what I can do for you.

     

    Amanda

catt's avatar
catt
New Poster
8 years ago

Really tired of how slow it is in the evening hours, been happening for the last 6 months and getting worse.  Wish I had another option!!! HughesNet overcharges and does not provide reasonable service.

GabeU's avatar
GabeU
Distinguished Professor IV
8 years ago

catt

 

As it stands right now, the only option may be upgrading to Gen5.  For most, this has greatly improved their experience, though this isn't guaranteed.  

 

With that said, as more people upgrade to Gen5 and migrate to the new satellite, Gen4 service on the ES17 satellite should improve.