Forum Discussion
Problem AGAIN with speed in evening!
bkeeper -our last discussion ended with upgrade and cancellation options. I have private messaged you about upgrading and what I can do for you.
Amanda
Though I don't do much streaming, aside of Youtube, I did stream a couple of things through DirecTV's On Demand service when I first upgraded to Gen5. The things I streamed through On Demand were flawless, and the Youtube videos through current have rarely buffered, only doing so two or three times since I upgraded at the end of March.
One other thing of note is that, with Gen5's increased FAP speed, people have still been able to stream when they run out of their monthly data alotment, though only in the lower definitions. There's no guarantee of this, of course, but it has worked for those who have deliberately run out of data to test such and have written about it.
Just for reference, I disconnected the DirecTV receiver from Hughesnet after my On Demand test as their receivers can use data for things other than On Demand, and due to it being uncontrollable it's recommended that people don't connect a DirecTV receiver to the service.
It will also use it for some of the guide searches. I found that out the hard way.
Unless you're ordering a movie, extra service (like Sunday Ticket), watching something on-demand, or use the on-screen apps there is absolutely no reason to have the box connected.
I am not getting the service that I'm paying for ! I have a copy of our original agreement . In the last 2 weeks my service has droped to nearly 0 ! Ping level goes to over 6,000 at times ! Your rep. that I first made the agreement with was lieing ! Fair Discolsure Law has been violated by you !
This is an old thread. To receive help with your individual issue(s), please create a new post in the Tech Support section.
And though you may very well be frustrated, it would help to be calm when you post of your issue(s) instead of throwing around accusations of lying and making veiled legal threats.
Hughes Rep: Can you please remove "deactivate" this thread. I am pleased with the solution Hughes and I reached last spring. I no longer use this thread and don't like the posts other people put on it. If they are having a proplem, they should start their own thread! Hughes has treated me very well most of the time -- and anytime I have had a problem -- they have done all they could to solve it.
Sometimes things work out, sometimes they don't, it happens, that's life.
THank you,
Bkeeper :smileyhappy:
