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Problem with phone/voice-garbled voice output
Greetings. I am new to this voice service from HughesNet and just installed it a couple of days ago. The Incoming caller sounds clear but my voice is garbled. I called in to complain about this so the...
Good morning Hnet57,
I appreciate your patience while our VOIP team addressed this for you. This should be fixed by now, can you please confirm that your recent calls are clearer?
Thanks,
Liz
Greetings. Someone from Hnet did TRY to call me on the new phone number. But as I had explained in the problem description, nobody can understand me on the other end. So calling me on the HughesNet phone will not be productive. It was very frustrating that the person calling did not understand this. Today is another day.
Hello Hnet57,
Thank you for your patience while our engineers investigate. They have located the likely source of your concerns and are looking to get this squared away on our end to see if that makes a difference. Once I have any other news for you I'll post back.
Your cooperation, patience, and understanding are much appreciated.
-Liz
