Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
6 years ago

HughesNet logins missing from list under My Account

Under My Account > Profile, only one HughesNet login shows, the main one. There are two other logins (both functional), but they don't show on the list (they used to). Is this a change, or is it an i...
Performance
  • Liz's avatar
    Liz
    6 years ago

    Good morning maratsade,

     

    I made some changes on my end, can you please see if you see your other accounts now?

     

    Thanks,

    Liz

     

GabeU's avatar
GabeU
Distinguished Professor IV
maratsade wrote:

Since I have had issues with the Billing area for months, I wonder if this issue might be related. 

Yeah, that's different from what's going on with mine.  

 

It might be related, and maybe the maratsade sign on shows up due to that being the one you're signed into at the time.

maratsade2's avatar
maratsade2
New Poster
6 years ago

Now using a second login, and interestingly, I can see the maratsade login listed as well as the current one I'm logged into.  Weird. 

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    6 years ago
    maratsade2 wrote:

    Now using a second login, and interestingly, I can see the maratsade login listed as well as the current one I'm logged into.  Weird. 

    Who are you?!  Be gone you evil doppelganger!!!  :p   

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    6 years ago

    That was my evil twin.  LOL

  • Liz's avatar
    Liz
    Moderator
    6 years ago

    Good morning maratsade,

     

    I made some changes on my end, can you please see if you see your other accounts now?

     

    Thanks,

    Liz

     

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    6 years ago

    They're all there, even The One That Won't Go Away. LOL  

     

    Thank you, Liz. :)

  • Liz's avatar
    Liz
    Moderator
    6 years ago

    LOL You're welcome!

     

    -Liz