Forum Discussion
Slow speed
- 5 years ago
Hi Maui1957,
Thank you for your patience while our engineers looked at your case. An adjustment was made to your site, please let me know if you notice any difference.
-Liz
Hi Maui1957,
Thanks for posting and working with the community. I pulled up your account to run diagnostics on your site, and they indicate that the HughesNet equipment is working normally. However, I do see a couple of devices on your network that have Fair/Poor wifi connection.
For troubleshooting purposes, can you temporarily disconnect the W1740534 device and your iPhone to see if performance improves on whatever is left connected?
Thanks,
Liz
Update- just had to leave watching TV via internet as 30 seconds into the show it buffered---this is so frustrating as this was not like this in the beginning.....
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