Forum Discussion

Danny89's avatar
Danny89
Junior
4 years ago

Severe speed issues, is there an issue at Hughes?

Since the morning of August 11th, ive been having severe speed issues. I barely get more than 20kbs when downloading, im having a lot of trouble loading anything on Facebook, cant use Youtube, so for...
Performance
Severe speed issues
  • Liz's avatar
    Liz
    4 years ago

    Thanks for the update, Danny89. There are times when heavy traffic demands will slow down your browsing performance but our network engineers are continually assessing service performance metrics and adjusting parameters to accommodate the increasing demand for internet bandwidth. 

     

    -Liz

Danny89's avatar
Danny89
Junior

As of now, my speeds are normal, that started at 6AM

My state code was either FAP Condition or Fully Operational, the whole time. Its been 0.0.0 Fully Operational since 2AM, even when I was unable to load a webpage, and if I attempted to download my game from Steam, it would hold at less than 20KBs(At 6AM when it came back to normal speeds, it went up to 900kbs and even peaked at 2.5MBs!)

I'll post the speeds from TestMy if the problem starts again. Hopefully it won't, but it did this yesterday where in the morning it suddenly fixed itself..and then by night it was extremely slow to the point of not being usable, which is what makes me think theres some other issue. Oh, and I checked further devices, and they all reported the extremely slow speeds during the...slow time

Im having flashbacks to when i was on dial up

Edit: Getting some baseline from TestMy if needed!

maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

Let's hope it was a transitory thing, but getting some baseline speed tests would be a good idea, and then running tests if the issue comes back.  Hopefully it won't, at least during the weekend.