Forum Discussion
Slow speeds only in prime time hours
Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it. The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have. With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g. Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.
thanks Amanda!
"I have talked to a bunch of people at hughesnet.....one thing I will say is they stick to their guns on not letting you out of a contract. "
I have been on this site for a while and have seen them let people out of a contract in some circumstances. I hope your issue will get resolved soon.
thanks me too. :)
strange development. Now the internet keeps cutting out, it was doing it over the weekend and now again today. I wonder if someone is doing something on my account? It will start working again several minutes later, or if I re-start the modem
My guess, and it is a guess, is that the gateways are being worked on, on the fly, as the new Gen5 service is added beam by beam.
Hughes never was one to post many if any reports of network conditions.
Usually we could pick up some info here in the Community but it has been strangely quiet of late.
Amanda, Liz, anyone????
Am I a Gen5 candidate?
