Forum Discussion
System light blinking
We had a close lightning strike yesterday evening, and since then my HT1100 modem ONLY has the system light blinking. No other lights are on. Any assistance would be appreciated.
You're welcome! The replacement modem I've sent should have a return label in the outer pouch, so you may send your old modem back in the same box. Since you purchased your HughesNet equipment, you don't have to return it, but it's an alternative to finding your local e-cycling center to recycle your modem.
Thank you!
You're welcome! The replacement modem I've sent should have a return label in the outer pouch, so you may send your old modem back in the same box. Since you purchased your HughesNet equipment, you don't have to return it, but it's an alternative to finding your local e-cycling center to recycle your modem.
Sorry for the delay in answering, but we have had days of rain with hurricane Harvey! Thank goodness it's stopped in our area now.
The modem did fix my problem. Thank you.
Hi prsmart,
No worries, thank you for your update. I'm so glad the rain has stopped in your area and the new modem helped! The community is here to help, so drop by if you need any more assistance.
I did not return the old modem because this message said it was not required. Now, I've received a message from Hughes saying they've not received the modem and will be billing my account if not received.
Thanks for the heads up, prsmart! I've manually received the modem in our system so it doesn't require any further action from you.
