WillDavis100, I hope they were able to solve the problem. I have had this problem since installation in January. Transmit Error codes are now up to 20% of the time. Hughesnet has not provided a solution. A service tech has come out three times but has found nothing and says the problem is on Hughesnet side. I have been in contact with Remy since almost the beginning, he agrees the error rate is unacceptable but apparently has no clue why. Most recently they sent a Tech out as a "courtesy" but again he found no problems at the site and again blames Hughesnet. The speed test on the app is showing 15mbps download speed even though I have the Elite Service Plan.