Forum Discussion

Mari's avatar
Mari
Sophomore
8 years ago

Transmit/Uplink errors

Getting a lot of red x’s on uplink. Could this be due to the Pineapple Express rainstorm on the west coast? https://imgur.com/a/9kuCF
Performance
  • Mari's avatar
    Mari
    8 years ago
    Well, guy came out and swapped out the radio. System is working smoothly now. Still some red x’s in the system status, but no problems with the internet now.

    Messages actually send out every time on messenger/iMessage, etc!
Amanda's avatar
Amanda
Moderator
8 years ago

Hi Mari,

 

I was able to locate your account and run some basic diagnostics from where I am right now. I cannot communicate with the modem. Can you confirm if it is plugged in and powered on?

 

Thank you,

Amanda

  • Mari's avatar
    Mari
    Sophomore
    8 years ago
    Yes, it’s been on all day.

    It was clear for a while and the uplink cleared up. Now a small shower passed by and it’s red x’s again.
  • Mari's avatar
    Mari
    Sophomore
    8 years ago
    It works well enough to do some things like reply to this thread, but many iPhone apps glitch.
    • Mari's avatar
      Mari
      Sophomore
      8 years ago
      It was a small rain shower too... It could handle rain fine a couple weeks ago.

      https://imgur.com/a/fV6fN
      • C0RR0SIVE's avatar
        C0RR0SIVE
        Associate Professor
        8 years ago

        Mari

         

        When it's absolutely clear outside, can you look at the HT1100 WebGUI and let us know what your Satellite Recieve Signal Strength is under System Status?  It sounds like you may have an alignment issue that has slowly developed.