Forum Discussion

Sophomore

8 years ago

Solved

Transmit/Uplink errors

Getting a lot of red x’s on uplink. Could this be due to the Pineapple Express rainstorm on the west coast? https://imgur.com/a/9kuCF

Performance

Amanda

Moderator

8 years ago

Hi Mari,

I was able to locate your account and run some basic diagnostics from where I am right now. I cannot communicate with the modem. Can you confirm if it is plugged in and powered on?

Thank you,

Amanda

Mari

Sophomore

8 years ago

It works well enough to do some things like reply to this thread, but many iPhone apps glitch.

Mari
Sophomore
8 years ago
Copy Link
It was a small rain shower too... It could handle rain fine a couple weeks ago.

https://imgur.com/a/fV6fN
- C0RR0SIVE
  Associate Professor
  8 years ago
  Copy Link
  Mari
  
  When it's absolutely clear outside, can you look at the HT1100 WebGUI and let us know what your Satellite Recieve Signal Strength is under System Status? It sounds like you may have an alignment issue that has slowly developed.
  - Mari
    Sophomore
    8 years ago
    Copy Link
    It’s clear out. 113 signal strength.

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Hi Mari,

I was able to locate your account and run some basic diagnostics from where I am right now. I cannot communicate with the modem. Can you confirm if it is plugged in and powered on?

Thank you,

Amanda

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Hi Mari,

I was able to locate your account and run some basic diagnostics from where I am right now. I cannot communicate with the modem. Can you confirm if it is plugged in and powered on?

Thank you,

Amanda

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Mari

When it's absolutely clear outside, can you look at the HT1100 WebGUI and let us know what your Satellite Recieve Signal Strength is under System Status? It sounds like you may have an alignment issue that has slowly developed.

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