Unable to load Amazon, Problem Upstream From Modem
I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem. The problem is across computers, users, and...
Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.
Okay, I decided to throw everything at it at once. I unplugged the modem, router, and dish. I shutdown and restarted the laptop. I connected the modem directly to the laptop and turned everything back on. I reset the MBX, turned off web acceleration, disabled windows anti virus and windows firewall for both public and private networks. I then cleared my cache and cookies and loaded amazon.com with control-shift for full refresh.
Viola! It worked.
I've turned the router back on, went back to wireless, turned on my anti virus and firewall, and turned web accelaration back on. Amazon.com is loading properly!
Yeah, almost looks like either qwest or most likely amazon.
Did notice that the IP resolved from 54.239.25.208 before complete reboot to 54.239.17.6 after, so could have also been the local DNS getting stuck on something weird.
For some reason I tend to have a lot of issues with Amazon. Not much else, but Amazon gives me non connection issues on a semi regular basis. What I usually do to rectify it is flush the DNS. It happens most often when I am using Google's DNS, not when I'm using Hughesnet's. The DNS flush normally does the trick, though the issue does tend to crop back up after a time.
I don't know what it is about Amazon that causes this, but I don't see it very often with other web sites.
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to load Amazon, Problem Upstream From Modem","id":"message:85582","revisionNum":3,"repliesCount":60,"author":{"__ref":"User:user:28286"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:85582"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:85582"},"body@stripHtml({\"truncateLength\":200})":" I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem. The problem is across computers, users, and...","body@stringLength":"1423","rawBody":"
I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem. The problem is across computers, users, and browsers. I have attempted shuting off windows firewall and antivirus. All to no avail. Yesterday, while in the middle of browsing Amazon, images suddenly stopped loading. Today, in addition to few or no images, Amazon tries to load at a snails pace but the CSS never fully loads. This problem ONLY occures with Amazon and only started occuring yesterday. I have attempted clearing cookies and cache and uninstalled all extensions and tried incongnito mode and tried both chrome and explorer, but as I said, this problem is either at the modem or upstream from it. It doesn't matter if I'm using my laptop on wi-fi, my tower with network cable, any windows user, any browser, the problem persists. It only affects Amazon.com.
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**CORRECTION**
It does not load properly on my ipod touch. It appeared to at first, but indeed it is having difficulty rendering pages.
Rebooting my laptop and tower was the first thing I tried in addition to rebooting the modem.
Here is a trace with the router, wirelessly from my laptop:
Here is a trace with a direct cable connection from the modem to my laptop:
","body@stringLength":"1395","rawBody":"
**CORRECTION**
It does not load properly on my ipod touch. It appeared to at first, but indeed it is having difficulty rendering pages.
Rebooting my laptop and tower was the first thing I tried in addition to rebooting the modem.
Here is a trace with the router, wirelessly from my laptop:
Here is a trace with a direct cable connection from the modem to my laptop:
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That's curious.
Are you able to open a terminal and do a traceroute to amazon.com?
If so, could you do so and post a screenshot here?
Edit: Was also thinking what if you tried \"rebooting\" the devices you are having the problem on. Could be possible they're using a local DNS as well.
","body@stringLength":"321","rawBody":"
That's curious.
Are you able to open a terminal and do a traceroute to amazon.com?
If so, could you do so and post a screenshot here?
Edit: Was also thinking what if you tried \"rebooting\" the devices you are having the problem on. Could be possible they're using a local DNS as well.
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Good morning everyone,
\n
\n
Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.
Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.
\n
\n
Thank you,
\n
Amanda
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Unable to load Amazon, Problem Upstream From Modem","moderationData":{"__ref":"ModerationData:moderation_data:85604"},"body":"
Okay, I decided to throw everything at it at once. I unplugged the modem, router, and dish. I shutdown and restarted the laptop. I connected the modem directly to the laptop and turned everything back on. I reset the MBX, turned off web acceleration, disabled windows anti virus and windows firewall for both public and private networks. I then cleared my cache and cookies and loaded amazon.com with control-shift for full refresh.
Viola! It worked.
I've turned the router back on, went back to wireless, turned on my anti virus and firewall, and turned web accelaration back on. Amazon.com is loading properly!
Okay, I decided to throw everything at it at once. I unplugged the modem, router, and dish. I shutdown and restarted the laptop. I connected the modem directly to the laptop and turned everything back on. I reset the MBX, turned off web acceleration, disabled windows anti virus and windows firewall for both public and private networks. I then cleared my cache and cookies and loaded amazon.com with control-shift for full refresh.
Viola! It worked.
I've turned the router back on, went back to wireless, turned on my anti virus and firewall, and turned web accelaration back on. Amazon.com is loading properly!
No idea what happened there.
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For completeness, here is my current trace from my wireless laptop, now that everything is working:
For completeness, here is my current trace from my wireless laptop, now that everything is working:
Thank you for your help.
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Here is a trace with a direct cable connection from the modem to my laptop:
For some reason that trace doesn't strike me as normal... Not used to seeing a lot of in-addr.arpa entries like that.
All that aside, it could have been anything really... Amazon, DNS, broken routing somewhere... No telling.
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Yeah, almost looks like either qwest or most likely amazon.
Did notice that the IP resolved from 54.239.25.208 before complete reboot to 54.239.17.6 after, so could have also been the local DNS getting stuck on something weird.
Yeah, almost looks like either qwest or most likely amazon.
Did notice that the IP resolved from 54.239.25.208 before complete reboot to 54.239.17.6 after, so could have also been the local DNS getting stuck on something weird.
Edit: Either way... looks like a team win.
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For some reason I tend to have a lot of issues with Amazon. Not much else, but Amazon gives me non connection issues on a semi regular basis. What I usually do to rectify it is flush the DNS. It happens most often when I am using Google's DNS, not when I'm using Hughesnet's. The DNS flush normally does the trick, though the issue does tend to crop back up after a time.
I don't know what it is about Amazon that causes this, but I don't see it very often with other web sites.
For some reason I tend to have a lot of issues with Amazon. Not much else, but Amazon gives me non connection issues on a semi regular basis. What I usually do to rectify it is flush the DNS. It happens most often when I am using Google's DNS, not when I'm using Hughesnet's. The DNS flush normally does the trick, though the issue does tend to crop back up after a time.
I don't know what it is about Amazon that causes this, but I don't see it very often with other web sites.
