Forum Discussion
Unable to load Amazon, Problem Upstream From Modem
I have bypassed my router with a direct cable connection to the modem, turned off web acceleration, reset the MBX, and have attempted rebooting the modem. The problem is across computers, users, and...
Good morning everyone,
Just got word that Amazon should be working properly now. If you made any workaround changes, please revert back to your original settings and give it a test run.
Thank you,
Amanda
I've unplugged and rebooted the modem multiple times. I've restarted my PC multiple times. Same with the Mac. Still can't use Amazon. Any other suggestions besides sign up with a different ISP or switch from Amazon to brick and mortar?
My Amazon screen looks the same as
Looks like it's not getting the css. That's usually a DNS issue.
DNS's propagate, so if you're rebooting the modem and router while the computer is up and it's DNS is corrupted, you're not doing anything to clear the computer's local DNS.
Either bring everything down simultaneously or flush the computer's DNS cache.
After a couple of trouble free days shopping on Amazon, the problem returned. I followed the same procedure as before and it appears to have resolved the issue, for the time being. I did a trace to Amazon while connected thru the router, both before and after the fix.
Before:
And After:
Unfortunately, I forgot to do a trace without the router prior to the fix, but I did take a trace without the router after.
Personally, I have no idea what the rest of you might see in these tea leaves. If the problem persists, I'll continue to remove steps from the solution to narrow it down.
@CORROSIVE
Sorry for the delay. I thought the problem was resolved, reason I haven't been checking out the forum. Unfortunately, it was short-lived. Yes, as HS pointed out, I'm seeing the exact screen image that whysalives's uploaded, garbled text with no images on Amazon. However in my case, rebooting the modem always resolves the issue, at least temporarily, then it reoccurs all over again.
