Forum Discussion
Solved
VERY slow email access
I just changed out my old machine for a new one, multi core, intel i5 64 bit machine with 12 gig of ram. at first email was loading normally, now it takes sometimes three tries to access it. After si...
Liz,
My Contact Lists and emailed lists are back. Everything seems to be fine.
Thank you.
Bill R
I did finally figure out how to turn off the wifi for 2.4 ghz . I still can't pull up contacts or emailed contacts
Hi wgrobison1,
That's great! I see that the wifi is off now, so you can use your Cisco-Linksys router with no threat of interference from the HughesNet's own wifi network.
The purpose of eliminating that source of wifi interference is to see if it improves the speed of your email access. So, when you try to access your email, how is it now? Does it still seem unusually slow?
Your concern about the e-mail contacts is a separate matter, which I've already escalated to our e-mail admins to review. I have not heard back from them yet, but once I do, I will let you know. Until then, let's see if we can resolve this slow email access you initially brought up.
Currently, your diagnostics show that you've got rain in your area, are you experiencing severe weather? If so, could it have maybe blown something in the way of or at your satellite dish?
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Liz,
Email is loading fine now, but still no contacts and can't add contacts.
yes we had some very heavy rain for about 20 minutes that cut off internet but it came back up quickly
OK great, just making sure there wasn't something unusual happening with your system. Glad to hear that email loads fine. So all we have left is the email contacts matter. I'll keep you posted on that once I get any questions or instructions from our e-mail admins.
Your patience and understanding are much appreciated.
Thanks,
Liz
Liz,
My Contact Lists and emailed lists are back. Everything seems to be fine.
Thank you.
Bill R
Hi wgrobison1,
Thank you for this update, glad to hear it! Have a good weekend!
-Liz
