Forum Discussion

fox12's avatar
fox12
Junior
4 years ago

Very slow

The system has always been very slow. Like a couple of minutes to load any page. Just  trying to pin it down, have a couple of questions. Have done many speed tests all good, and several data loss te...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Good morning fox12,

     

    Thank you for the link and trying those sites. OK, I see that the speed tests do show appropriate speeds. Then when you visited those google sites they loaded quickly, as expected since they don't have a lot of bells and whistles on those sites. Which sites do you frequent that seem to load slowly? Please bear in mind that media/graphics-heavy sites can take much longer to load.

     

    -Liz

  • fox12's avatar
    fox12
    4 years ago

    Hi Liz.

    I really appreciate all the time and effort you have given me. I  came to that conclusion yeserday when I went to the Google sites and saw how bare they were. I guess there's not much we can do. The sites I go to are much bigger. Facebook, YouTube, Ebay, and such. I have them all set for NO autoplay on their videos but that doesn't stop the ads or graphics. With all your help and my own reading a lot of material on this side I think we can conclude this chapter, huh.
    Thanks again. I'll be back again next week about my missing tokens. My plan resets in about 4 days, waiting to see if they come back.
    Wishing you a great day.

GabeU's avatar
GabeU
Distinguished Professor IV
4 years ago
fox12 wrote: 

The LAN light on the modem is always on and flashing, with nothing plugged into the LAN ports. Is this normal? 

Though I could be wrong, I believe the LAN light should be off when there are no devices connected via LAN cable.  

 

The reps will likely want to run remote diagnostics on your HughesNet equipment, so please be sure to leave your HughesNet modem plugged in so they can do so.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    4 years ago

    "Though I could be wrong, I believe the LAN light should be off when there are no devices connected via LAN cable."

     

    As long as the modem's plugged in, all the lights are on. 

    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      4 years ago
      maratsade wrote:

      "Though I could be wrong, I believe the LAN light should be off when there are no devices connected via LAN cable."

       

      As long as the modem's plugged in, all the lights are on. 

      Hmmm.  They need to update the Guide.

       

      • maratsade's avatar
        maratsade
        Distinguished Professor IV
        4 years ago

        I could be wrong. :)

         

  • fox12's avatar
    fox12
    Junior
    4 years ago

    Thanks for the quick reply. It has always been on and flashes every few seconds. I didn't know it wasn't supposed to be until I read the users manual that somebody posted earlier.
    The modem is always plugged in.