Forum Discussion
Video buffering, Slow loading web pages and timing out, Data loss
Hi kf4ipc,
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
kf4ipc wrote:I also have some kind of data loss with computers and wifi turned off and nothing connected to the modem, some days I will loose close to 1 gig of data within a 12 hour time period when no one is home or using the Internet.
How is it that you are turning your WiFi off? Unless you are completely disabling the WiFi in the HT2000W modem it's possible that something is still connecting and still using the data. You can see what is connected, and what was connected, to the HT2000W modem here.
From what service are you watching the videos? Is it streaming or something like Youtube?
If the device(s) you have been trying to watch the video(s) on is connected via WiFi, do you have a device with which you can connect via LAN cable and try that way? If so, you should also try it while the WiFi is disabled in the HT2000W modem. That way it ensures that no WiFi device is sapping any bandwidth while you are trying to stream. You can disable the WiFi in the HT2000W modem with the following instructions. It's a copy/paste from another thread, so it sounds a little impersonal.
If you are unaware of how to disable the WiFi in the HT2000W, please see "How do I manage my built in WiFi modem?" in this PDF. Please be sure to click "Save Settings" after unchecking "SSID Enable" for each of the four tabs individually (2.4Ghz, then 2.4Ghz Guest, then 5Ghz, then 5Ghz Guest).
I mostly watch videos on You-tube and I also have videos that I have to watch for training on several different equipment manufactures websites. As far as turning off wifi, I go into the wifi settings and unchecked ssid enable and save on each of the 4 sections. Normally all I see on devices connected is my desktop (Wired) , 2 cell phones and my laptop (wifi) when it is turned on. My plan just reset on the 19th and I haven't used my computer (turned off) or wifi (turned off) since Friday, and it already says that I have used almost 600 MB in one day, at this rate I'll be out of data half way through the month.
