Forum Discussion

mg1994's avatar
mg1994
New Member
7 years ago

Cancelled service, and now they want me to climb my roof...

We cancelled our service a week ago, and after a long and obnoxious cancelling process we were told that we WOULD NOT need to go onto our roof to retrieve any pieces that we need to send back in the b...
Installation
dbstone1968's avatar
dbstone1968
New Poster
7 years ago
I am a new customer and hate their customer service and speed of internet. I want to cancel my service and am being hassled too.
Worst company I've ever dealt with.
  • Amanda's avatar
    Amanda
    Moderator
    7 years ago

    Hi mg1994, 

     

    The answers provided above are correct - this information is on our public website under Legal. If your dish is in a location that you are not comfortable going to, we do offer a de-installation service which is $100. That is the same cost as the initial installation cost.

     

    dbstone1968 - if you have a particular concern we can address please create a new thread. 

     

    Thank you

    Amanda

     

  • guitarman63's avatar
    guitarman63
    Spectator
    7 years ago

    I am a new with hugesnet. there were no more prviders where I live. and I hate so far