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Any known issue for Northern California today - 66K downloads under FAP

maratsade
Distinguished Professor III

Re: Any known issue for Northern California today - 66K downloads under FAP

"These less than 100k is brutal I must admit and of course it comes when I have deadlines to meet.

Murphy's Law."

 

We can all sympathise with this, I'm sure. Been there.  I hope the speed stays within a range you can work with!

maratsade
Distinguished Professor III

Re: Any known issue for Northern California today - 66K downloads under FAP


@macsociety wrote:


Is this what you are looking for?

TJ

 

IP Gateway Association StateAssociated (Data IPGW - AMA19HNSIGW0205Adv)

 

 

Yes! Thank you. Gabe beat me to it, though. Smiley Happy

GabeU
Distinguished Professor IV

Re: Any known issue for Northern California today - 66K downloads under FAP

@macsociety 

@maratsade 

 

Just before I saw your post I saw another with a similar issue, so I'm wondering if the other person is on the same Gateway, or even the same satellite and beam.  It doesn't appear to be weather related, or at least not with yours. 

 

Hopefully it's just a "hiccup" that will get back to normal very soon.  Maybe the Gremlins are on a constant road trip and they just happened to be in Amarillo or Northern CA today.  😂


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
macsociety
Advanced Tutor

Re: Any known issue for Northern California today - 66K downloads under FAP

Dead again... argh. Two days in a row. Early this AM we were fine then boom... sub 100K downloads. Hughesnet, please assist.  What seems to be going on with my connection.  In FAP, this AM had a normal download of 800K... then whack, down to 200s.. then double whack... 98K.

 

Please inform and thanks in advance.

 

Thomas

Liz
Moderator
Moderator

Re: Any known issue for Northern California today - 66K downloads under FAP

Hi Thomas,

 

I just ran diagnostics on your site and it's working normally, it's just that the monthly data is depleted so speeds are reduced (currently seeing ~270k). Please keep in mind that while subject to the Fair Access Policy, these reduced speeds are further split up between all the devices on your network. 

 

A few options available of course, can try limiting to one device to see if there's a noticeable improvement, using a data token, or waiting until the data reset date.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

View solution in original post

macsociety
Advanced Tutor

Re: Any known issue for Northern California today - 66K downloads under FAP

Liz, so 26k and 41k are OK speeds under FAP?

Also, if one device as you say, 270k is acceptable too?

Curious.

See my tests I just did... 

https://testmy.net/quickstats/macsociety

 

Thanks

TJ

 

macsociety
Advanced Tutor

Re: Any known issue for Northern California today - 66K downloads under FAP

@Liz 

Can you let me know if 87k... with only 1 computer connected to the Hughesnet Router and both 2.4 and 5Ghz turned off on the Hughes modem so only 1 device is connected... is a good speed and what I should be getting under FAP.

Right now I have this setup above and gett under 100K.

Please let me know.

https://testmy.net/quickstats/macsociety

That 87k was just run at 12:45 PST.

Regards

TJ

macsociety
Advanced Tutor

Re: Any known issue for Northern California today - 66K downloads under FAP

@Liz 

I will leave my setup in this config for the next few hours if you can check.

 

Seems really really really low even under FAP with only 1 computer connected and wifi turned off.

 

Thanks

TJ

 

macsociety
Advanced Tutor

Re: Any known issue for Northern California today - 66K downloads under FAP

I will also add I can barely get on this site and trying to run tests at testmy site stalls every other run so sometimes it starts a test and stalls... I have to start all over... and then still see very slow speeds.. slow speeds sub 100K and at best in mid 100s.

 

Something seems very off even under FAP which I am very familiar with.  Always in it but normally I still get 500K or above... sub 100k something is off here in my opinion even with 1 device connected.

 

Thanks

TJ

Liz
Moderator
Moderator

Re: Any known issue for Northern California today - 66K downloads under FAP

The thing with reduced speeds under the Fair Access Policy is that reduced speeds will be under 1Mbps, we don't have a range more specific than that. It's just generally less than 1 Mbps, and just like for a subscriber with monthly data left, speeds can vary by several Mbps due to all kinds of factors.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.