Forum Discussion
Buffering Slow Internet and E-mail times out
I have been having issues with Hughes net since I had it installed in December of 2018. Slow Internet, Facebook will partially load then the pictures and videos will start loading one by one and you ...
Thank you for bringing this to my attention. If you are willing to try HTS again, please call 866-347-3292 and provide them with the updated case number I just messaged you, as I have now updated the case notes to ensure the call will be free of charge next time. I do apologize for any inconvenience this may have caused. Also, I see you had mentioned termination earlier. If this is the step you would like to take instead, I can assist you with the process. Please private message me if this is your decision.
-Damian
Still fighting with this Internet. Its still unusable, I can't watch Youtube or get my E-mail, It took several minutes to get to this website just to post this tonight. How much will it cost me to terminate my service? I pay my bill every month and I can't even use the Internet so I am just wasting my money. I am having to drive into town with my laptop just to download my E-mail and work on my online college classes. It is inconvenient and I should not have to do this.
I really hope they can figure out just what's going on and remedy it, and if not, allow you to go on your way without penalty. Buffering on a video is one thing, but taking minutes to get to a web page and not being able to get your email is another. :(
It's been over 2 weeks since the last post from a mod, I don't know what else to do, I still can't get on the Internet or check mail, I am tired of carrying my laptop into town and paying for worthless Internet. The only thing I have found it useful for is downloading a large file if and when the website loads up. I have had this service since December and it is not getting any better. I even had an IT friend who owns a computer repair shop come by and check my system and he told me there should be no reason my Internet should be slow connecting at 50 Mbps, He said pages should come up almost instantaneously.
You may want to send Amanda a private message.
kf4ipc wrote:
It's been over 2 weeks since the last post from a mod, I don't know what else to do,
